David Schmaltz: Because and Effect

My friend David Schmaltz writing at www.projectcommunity.com:

One of the systems would crash trying to process some unexpected booger in the data stream, and one of my crew would get a pre-dawn summons from the night shift operator and head into the office to get around the stall. […]

I learned that the most effective midnight debuggers didn’t really care about finding the root cause of these problems.

Read David’s full story and take-aways.

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